Support
Tools & Policies
- Top Customer Issues
- Support Request Portal
- Websense Site Lookup Tool
- SurfControl Test-a-Site
- URL Database Issues
- Database Protocol Changes
- Product Updates
- Websense System Requirements
- Tech Alerts
- Websense Hotfixes
- SurfControl Hotfixes
- Technical Support Programs
- Target Response Times
- Support Product Matrix
- Version Support Policy
- Training and Certifications
- BETA Program
Client Policy Manager Product Support
Hot Topics / Product Updates
- For Minimum System Requirements For Websense Web Filtering and CPM: See Chapter 1 of the Installation Guide
- CPM: Not able to add directory objects
- CPM: The Client Agent stops filtering on some users' machines
- CPM: Are there any installation methods I should avoid?
User Guides
Version 6.3.1
- Installation Checklist
- 10-Step Easy Install Guide
- Quick Start Guide
- Evaluation Guide
- Policy Configuration
- Risk Evaluation Worksheet
- Installation Guide
- Administrator's Guide
- Administrator's Guide for CPM Explorer
- Administrator's Guide for CPM Reporter
- Master Index, All Books
Version 6.3
- Installation Checklist
- 10-Step Easy Install Guide
- Quick Start Guide
- Evaluation Guide
- Policy Configuration
- Risk Evaluation Worksheet
- Installation Guide
- Administrator's Guide
- Administrator's Guide for CPM Explorer
- Administrator's Guide for CPM Reporter
- Master Index, All Books
Technical White Papers
Version 6.3.1
Version 6.3
System Requirements
Server-side components for Client Policy Manager (CPM) may be installed on one or more machines. Although CPM server components do not require dedicated systems, larger organizations often distribute components across multiple servers to increase process durability.
See Chapter 1 of the CPM Installation Guide for hardware and software requirements.
Service Packs
How do I know which hotfix patches are relevant for my version of Websense software?